Privacy policy
Privacy Policy — Elafia Tribe Last updated: May 12, 2026
1. Introduction Elafia Tribe ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from elafiatribe.com.
2. Information We Collect We collect the following information when you use our store:
- Personal details: Name, email address, phone number, and shipping address
- Payment information: Processed securely — we do not store your card details
- Device & browsing data: IP address, browser type, pages visited, cookies
- Order history: Products purchased, order value, and communication preferences
3. How We Use Your Information We use your data to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing emails (only if you opt in)
- Improve our website and user experience
- Comply with legal obligations
4. Sharing Your Information We share your data only with trusted third parties necessary to run our business:
| Party | Purpose |
|---|---|
| Flextok | Shipping & order fulfillment within Egypt |
| Shopify | E-commerce platform & payment processing |
| Klaviyo | Email marketing |
| Judge.me | Product reviews |
| Google Analytics (GA4) | Website analytics |
| Facebook Pixel | Advertising & retargeting |
We do not sell your personal data to any third party.
5. Cookies We use cookies to enhance your browsing experience, analyze traffic, and serve relevant ads. You can control cookie settings through your browser. Disabling cookies may affect some features of our store.
6. Data Storage & Security Your data is stored securely on Shopify's servers. We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
Since we only ship within Egypt, your personal data is processed and stored locally and on Shopify's secure infrastructure.
7. Your Rights You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at: info@elafiatribe.com
8. Marketing Communications If you subscribe to our newsletter or opt in at checkout, we may send you promotional emails via Klaviyo. You can unsubscribe at any time using the link in any email.
9. Children's Privacy Our store is not directed at children under the age of 13. We do not knowingly collect personal data from minors.
10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review it periodically.
11. Contact Us For any privacy-related questions or requests: 📧 info@elafiatribe.com 🌐 elafiatribe.com